Charming 3 Star Country House Hotel
Call: 01443 742 050
COVID-19 Update - HOTEL TEMPORARILY CLOSED - Read More »
COVID-19 and Your Safety

--- Current Status: Hotel Temporarily Closed ---

As per Welsh Government Guidance surrounding the Caerphilly County Borough local lockdown, Llechwen Hall is temporarily closed. We miss you and hope to welcome you all back to the hotel soon. Although we're not quite sure when we'll be open again, this is the place where you can find out. Be sure to check back to see our latest status.

Even though travel may be a little different for a while, our commitment to providing you a friendly and relaxing Llechwen Hall experience is not going anywhere.

We've put together this short guide to let you know how we've prepared for re-opening and we'll update our guidance regularly based on the latest government advice.

If you have any questions for us, you can call our Reception team on 01443 742 050, Monday to Friday, 10am to 3pm or email us at enquiries@llechwenhall.co.uk.
Get in Touch

If you'd like to get in touch you can call our Reception team on 01443 742 050, Monday to Friday, 10am to 3pm or email us at enquiries@llechwenhall.co.uk.

As you can imagine, we're currently receiving a large number of emails and calls, so we thank you for your patience whilst we get back to you.

- IMPORTANT: When not to visit Llechwen Hall -

We kindly ask you not to visit Llechwen Hall if you or anyone you have been in close proximity with
has displayed symptoms such as a fever, persistent coughing, or loss of taste or smell, in the last 14
days. Thank you for your understanding.
Our Key Steps


Social Distancing
We're implementing measures to help maintain 2 metre social distancing.


Cleanliness and Hygiene
We're enhancing our cleaning and disinfecting throughout the hotel, paying particular attention to high touch areas.


Hand Sanitising Stations
Hand sanitising stations are being placed all around the hotel, ready for your use.


Methods of Payment
We're accepting cash and card payments, but kindly ask guests use cards as the preferred option.


High Level Food Safety
We're strictly following all government guidance for serving food and drink at the hotel.


Team Health Checks
All our team will have a health assessment with temperature checks, to ensure they're able to work each day.


Regular Team Training
We're giving our team regular hygiene and prevention training to ensure our high standards are delivered.


Team Member PPE
Our team is equipped with personal protective gear such as masks, and barrier screens to safeguard the front desk.
Staying at Llechwen Hall

Our Bedrooms are currently unavailable. We'll update this guidance as soon as we can.

If you have any upcoming bookings you'd like to discuss you can call our Reception Team on
01443 742 050, or email us at enquiries@llechwenhall.co.uk.
Dining at Llechwen Hall

Our Lounge Bar and Restaurant are currently closed. We hope to open again soon and in the meantime we're busy preparing our safety measures to get up and running. We'll update this guidance as soon as we can.

If you have any questions, or would like to book a table, please call our Reception Team on
01443 742 050, or email us at enquiries@llechwenhall.co.uk.
Meetings and Events

The hotel is currently not available to host any meetings or events. We'll update this guidance as soon as we can.

If you have any upcoming bookings you'd like to discuss you can call our Reception Team on
01443 742 050, or email us at enquiries@llechwenhall.co.uk.
Weddings

If you're having your wedding at Llechwen Hall and feel the need to get in touch with us we kindly ask that you only do this if your wedding is in September 2020, or has been affected by any Church or State decisions.

If you're due to have an appointment with us soon, don't worry you don't need to do anything! We'll be in touch as soon as we can.

Contact us if you need to make your next wedding payment. We're able to take payment by card or bank transfer, we're currently unable to accept cash and we apologise for the inconvenience.
Visiting the Hotel

The hotel is currently closed to the public. We hope to open again soon and update this guidance as soon as we can.
Gift Vouchers

Perfect if you feel like booking an experience to look forward to, our Gift Vouchers are still available to purchase online, you can visit the Gift Voucher Shop here. Better yet all of our vouchers are now extended to last for up to 18 months!

If your voucher is due to expire before 31st October 2020, contact us and we'll be happy to extend it for you up until 30th April 2021.
Thank You!

The last few months have been strange for all of us to say the least and we wanted to give a couple of thanks to those who have supported us along the way and helped keep smiles on our faces.

Thanks to all of our guests for bearing with us - we do miss you and we can't wait to welcome you back to the hotel!

Thanks to our staff who are helping out, working hard to safely get us open again.

Thanks to our suppliers for your understanding and your efforts to work together to get us all through this.

And finally, a great BIG thank you to all of our frontline and key workers who have supported Wales throughout this pandemic, and are keeping this country going!

*** THANK YOU! ***
What our guests have to say...

Mr and Mrs Evans
"I would just like to thank each and everyone here for the most wonderful over night stay I have ever had. And the
group deal made this possible. I will be recommending you to all our friends."


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