Charming 3 Star Country House Hotel
Call: 01443 742 050
COVID-19 Update - Bedrooms Opening 20th July 2020 - Read More »
COVID-19 and Your Safety

--- Our Current Status: Bedrooms Opening 20th July 2020 ---

To put it simply... it's been too long! We miss you and really can't wait to welcome you all back to Llechwen Hall. As long as everything goes to plan and the government guidelines allow, we'll be opening our bedrooms from the 20th July 2020. Although we're not quite sure when we'll be fully open, this is the place where you can find out. Be sure to check back to see our latest status.

Even though travel may be a little different for a while, our commitment to providing you a friendly and relaxing Llechwen Hall experience is not going anywhere.

We've put together this short guide to let you know how we've prepared for re-opening and we'll update our guidance regularly based on the latest government advice.
Get in Touch

If you'd like to get in touch you can call our Reception team on 01443 742 050, Monday to Friday, 10am to 3pm or email us at enquiries@llechwenhall.co.uk.

As you can imagine, we're currently receiving a large number of emails and calls, so we thank you for your patience whilst we get back to you.

- IMPORTANT: When not to visit Llechwen Hall -

We kindly ask you not to visit Llechwen Hall if you or anyone you have been in close proximity with
has displayed symptoms such as a fever, persistent coughing, or loss of taste or smell, in the last 14
days. Thank you for your understanding.
Our Key Steps


Social Distancing
We're implementing measures to help maintain 2 metre social distancing.


Cleanliness and Hygiene
We're enhancing our cleaning and disinfecting throughout the hotel, paying particular attention to high touch areas.


Hand Sanitising Stations
Hand sanitising stations are being placed all around the hotel, ready for your use.


Methods of Payment
We're currently only accepting cards for payment, contactless payments are even better. No cash please.


High Level Food Safety
We're strictly following all government guidance for serving food and drink at the hotel.


Team Health Checks
All our team will have a health assessment with temperature checks, to ensure they're able to work each day.


Regular Team Training
We're giving our team regular hygiene and prevention training to ensure our high standards are delivered.


Team Member PPE
Our team is equipped with personal protective gear such as masks, and barrier screens to safeguard the front desk.
Staying at Llechwen Hall

Our Bedrooms are now available to book from 20th July 2020. Click here to make a reservation.

Check-In times are currently from 3pm to 11pm. If you'd like to check-in at an alternative time, please get in touch.

We're upping our bedroom cleaning regime, deep cleaning after every stay. We're paying particular attention to high contact points and even providing each guest with sanitisation wipes for their own personal use.

To help us keep up high standards of hygiene and cleanliness, some of our bedroom amenities such as irons and hairdryers will now be available upon request.

We're also delighted to announce guests will be able to use our Express Checkout Service, minimising contact with our team members.

If you have any upcoming bookings you'd like to discuss you can call our Reception Team on
01443 742 050, Monday to Friday, 10am to 3pm or email us at enquiries@llechwenhall.co.uk.
Dining at Llechwen Hall

Our Lounge Bar and Restaurant are currently closed, however we're delighted to offer Room Service to our residents.

Our brand new Room Service Menu and Breakfast Menu are now available to residents and we're strictly following the latest government guidance on serving food and drink to make sure you get your meals safely.

If you have any upcoming bookings you'd like to discuss you can call our Reception Team on
01443 742 050, Monday to Friday, 10am to 3pm or email us at enquiries@llechwenhall.co.uk.
Meetings and Events

The hotel is currently not available to host any meetings or events. We'll update this guidance as soon as we can.

If you have any upcoming bookings you'd like to discuss you can call our Reception Team on
01443 742 050, Monday to Friday, 10am to 3pm or email us at enquiries@llechwenhall.co.uk.
Weddings

If you're having your wedding at Llechwen Hall and feel the need to get in touch with us we kindly ask that you only do this if your wedding is in July 2020, or has been affected by any Church or State decisions.

If you're due to have an appointment with us soon, don't worry you don't need to do anything! We'll be in touch as soon as we can to arrange an appointment, and we're hoping we'll even be able to offer you video appointments very soon.

Contact us if you need to make your next wedding payment. We're able to take payment by card or bank transfer, we're currently unable to accept cash and we apologise for the inconvenience.

If you're thinking about Llechwen Hall as your potential wedding venue, we're pleased to offer our new, socially distanced, Showround Appointments available from 20th July 2020. These appointments are available by reservation only and we kindly ask that you do not visit the hotel without an appointment to guarantee one of our Event Co-ordinators will be available. Contact us for more information.
Visiting the Hotel

Although we would really love to see you all at the hotel, to maintain public safety we kindly ask that you only visit the hotel if you are a resident, have a reservation, or have a pre-booked appointment with us.

If you need to visit the hotel from the 20th July 2020, we invite you to contact us on 01443 742 050 or email enquiries@llechwenhall.co.uk
Gift Vouchers

Perfect if you feel like booking an experience to look forward to, our Gift Vouchers are still available to purchase online, you can visit the Gift Voucher Shop here. Better yet all of our vouchers are now extended to last for up to 18 months!

If your voucher is due to expire before 30th September 2020, contact us and we'll be happy to extend it for you up until 31st March 2021.
Thank You!

The last few months have been strange for all of us to say the least and we wanted to give a couple of thanks to those who have supported us along the way and helped keep smiles on our faces.

Thanks to all of our guests for bearing with us - we do miss you and we can't wait to welcome you back to the hotel!

Thanks to our staff who are helping out, working hard to safely get us open again.

Thanks to our suppliers for your understanding and your efforts to work together to get us all through this.

And finally, a great BIG thank you to all of our frontline and key workers who have supported Wales throughout this pandemic, and are keeping this country going!

*** THANK YOU! ***
What our guests have to say...

Mr and Mrs Evans
"I would just like to thank each and everyone here for the most wonderful over night stay I have ever had. And the
group deal made this possible. I will be recommending you to all our friends."


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